SCIM provisioning
Your identity provider invites people to your company over SCIM, sets their role and removes them when they leave.
Enterprise
SiteCall for teams that need to pass a security review.
Provisioning from your identity provider, an audit log, controlled support access, isolated workspaces and an API, with the evidence behind each one in our trust center.
What is live today
Controls your security team will ask about.
An audit log
Owners and admins see who changed a member or a role, took or released a number, played or downloaded a recording, used support access or changed a setting.
Controlled support access
When the operator of a product built on SiteCall needs a managed workspace's recordings, transcripts or message text, it needs a grant with a stated reason that lasts at most 24 hours, and the grant, each use and its end are recorded in that workspace's audit log.
Isolated workspaces
Each workspace's data is kept apart by row-level security. Inside it, people see the numbers assigned to them and the calls they handled, supervisors what they oversee, and owners and admins everything, and you can limit recordings and transcripts to supervisors and above.
An API
A REST API with signed webhooks for calls, texts, recordings and voice agents, the same one products built on SiteCall use.
Running a call center